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help.html
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<!DOCTYPE HTML>
<html>
<head>
<meta charset="gbk" />
<meta name="viewport" content="width=device-width,initial-scale=1,minimum-scale=1,maximum-scale=1,user-scalable=no" />
<meta name="apple-mobile-web-app-capable" content="yes">
<meta name="apple-mobile-web-app-status-bar-style" content="black">
<meta name="format-detection" content="telephone=no">
<title>意见反馈-客服中心-500彩票网</title>
<link type="text/css" rel="stylesheet" href="http://www.500cache.com/mobile/widget/reset.css" />
<link type="text/css" rel="stylesheet" href="http://www.500cache.com/mobile/widget/alert/alert.css" />
<link type="text/css" rel="stylesheet" href="http://www.500cache.com/mobile/widget/head/head.css" />
<link type="text/css" rel="stylesheet" href="http://www.500cache.com/mobile/touch/css/service.css" />
<link type="text/css" rel="stylesheet" href="http://www.500cache.com/mobile/widget/imgView/css.css" />
<script src="http://www.500cache.com/mobile/libs/utils/platform.min.js"></script>
</head>
<body>
<div class="wrap">
<!--head begin-->
<header id="uiHead" class="ui-head ui-head-nobg">
<div class="ui-head-in">
<div class="ui-head-l">
<span class="ui-head-btn1">返回</span>
</div>
</div>
</header>
<!--head end-->
<div class="banner-top bg-staff">
<div class="itm-titwrap">
<h2 class="itm-tit">意见反馈</h2>
<p class="itm-subtit"> / 产品经理</p>
</div>
</div>
<div class="ask-wrap">
<div class="ask-write">
<textarea name="content" id="submitcontent" class="ask-inp" placeholder="请详细描述你的问题或建议，我们将及时跟进与解决（建议添加相关问题截图）"></textarea>
<div class="ask-add-wrap">
<span class="ask-add" id="fileSelect">
<input type="file" id="fileElem" name="submitfile1" onchange="handleFiles(this.files)" style="cursor: pointer;">
</span>
</div>
</div>
<div class="ask-btns">
<span class="btn-red mb10" style="cursor: pointer;">提交</span>
<span class="btn-white" data-href="/helpcenter/userproblem/">历史意见反馈</span>
</div>
</div>
<!-- <div class="ft-service">
<div class="ft-service-in">
<a href="tel:4000500500" class="btn-tel">电话客服</a>
<a href="javascript:OpenKMBchat.openKMBchat(0);" class="btn-online service_box js_kfservice_box" id="js_service_box">在线客服</a>
</div>
</div> -->
</div>
<span class="ui-alert-tips ui-alert-fixtips hide"><p>只允许上传三张图片</p></span>
<script src="http://www.500cache.com/public/js/zepto-1.1.4.min.js"></script>
<script src="http://www.500cache.com/wx/js/popup.js"></script>
<script type="text/javascript" src="http://res.wx.qq.com/open/js/jweixin-1.0.0.js"></script>
<script type="text/javascript" src="http://www.500cache.com/wx/js/wx/wxapi.js"></script>
<script>
var loginUrl = '';
if( location.host.indexOf('.500.com') != -1 ){
if( location.host.indexOf('c.m.500.com') != -1 ){
loginUrl = 'http://'+location.host+'/login/?backUrl='+encodeURIComponent( location.href ) ;
}else{
loginUrl = 'http://'+location.host+'/user/index.php?c=home&a=login&backurl='+encodeURIComponent( location.href ) ;
}
}else{
loginUrl = 'http://wx.500boss.com/index.php?c=login&a=main&backurl='+encodeURIComponent( location.href );
}
//获取app标题
//ios处理
var isApp = !window.EsApp && navigator.userAgent.indexOf("ios_500cp_500com")>-1;
if(isApp){
location.href = 'rabbit://reloadjs';
}
var usercheck = getCookie('usercheck');
var appObj = {
isLogin: !!usercheck,
isWeixin: function() {
return window.navigator.userAgent.toLowerCase().indexOf('micromessenger') != -1;
},
init: function(data){
data = JSON.parse(data);
appObj.ck = (typeof data.ck != 'undefined') ? data.ck : '';
appObj.isLogin = !!appObj.ck;
getCookie('usercheck', appObj.ck, 43200);//写入用户登录信息（可以打通PC和触屏版登陆状态）
getCookie('platform', data.platform, 43200);//写入平台信息
getCookie('ck_user', data.username, 43200);
}
};
//获取cookie值
function getCookie(name, value, expires) {
if (typeof value != 'undefined') {
var expires = !value ? -1 : expires;
if (typeof expires == 'number') {
var date = new Date();
date.setTime(date.getTime() + (expires * 60 * 1000));
expires = '; expires=' + date.toUTCString();
} else {
expires = '';
}
var _domain = location.host.indexOf('.500.com') != -1 ? '500.com' : '500boss.com';
document.cookie = [name, '=', encodeURIComponent(value), expires, '; path=/', '; domain='+_domain].join('');
} else {
if (m = new RegExp("(^|)" + name + "=([^;]*)(;|$)", "gi").exec(document.cookie)) {
return decodeURIComponent(m[2]);
}
return null;
}
}
function delCookie(name)//删除cookie
{
var exp = new Date();
exp.setTime(exp.getTime() - 1);
var cval=getCookie(name);
if(cval!=null) document.cookie= name + "="+cval+";path=/;domain=.500.com;expires="+exp.toGMTString();
}
if(window.EsApp || isApp) {
if(!window.EsApp){
location.href = 'rabbit://reloadjs';
}
// 在Esun客户端环境
EsApp.onApiReady = function() {
var selfobj = EsApp.getInfo();
//隐藏本地头
$('#uiHead').css('display','none');
EsApp.invoke("titlebar", {isShow:1,title:"意见反馈"});
appObj.init(JSON.stringify(selfobj));
EsApp.on("datachanged", function() {
var selfobj = EsApp.getInfo();
appObj.init(JSON.stringify(selfobj));
});
};
EsApp.init();
}
//去除样式
$(".ui-head-btn1,.btn-white,.btn-red").tap(function(){
$(this).addClass("active");
var _this = $(this);
setTimeout(function(){
_this.removeClass("active");
},200)
});
//返回上一页
function return_prepage(url) {
if(document.referrer !== '') {
window.location.replace(document.referrer);
} else {
window.location.href=url;
}
}
//返回
$(".ui-head-btn1").on('tap', function(){
if( getCookie('zixunhelplaiyuan') ){
var tiaozhuan = getCookie('zixunhelplaiyuan');
delCookie('zixunhelplaiyuan');
//window.location.href = tiaozhuan;
window.location.replace(tiaozhuan);
}else{
return_prepage('/helpcenter/');
}
});
//跳转到历史意见反馈页面
$(".btn-white").on('tap', function(){
window.location.href = $(this).attr("data-href");
});
//提交完成，点击完成退出
$(document).on('click','.btn-competed', function(){
if( getCookie('zixunhelplaiyuan') ){
var tiaozhuan = getCookie('zixunhelplaiyuan');
delCookie('zixunhelplaiyuan');
//window.location.href = tiaozhuan;
window.location.replace(tiaozhuan);
}else{
return_prepage($(this).attr("data-href"));
}
});
/* 图片处理 */
$(".btn-red").on('click', function(){
var flag = isLogin();
if ( !flag ) {
return false;
}
var msgplatform = 1;//平台
var content = $('#submitcontent').val(); //内容
var image = [];
//图片base64编码
$.each( $('.imagefile'), function(key, value){
image[key] = $(this).val();
});
if( content == ''){
alertTip(2);
}else{
if( platFormTest('isappios') ){
msgplatform = 1;
}else if( platFormTest('isappandroid')){
msgplatform = 2;
}else{
msgplatform = 3;
}
$("#fileElem").remove();
alertTip(4);
$.ajax({
type: 'POST',
url: '/index.php?c=helpcenter&a=submituserproblemresult',
data: { platform: msgplatform,imagefilename:image ,content:content},
dataType: 'json',
success: function(d){
switch(d){
case 0:
$('.ui-alert-tips').addClass("hide");
alertTip(7);
break;
case 1:
$('.ui-alert-tips').addClass("hide");
$('.bg-staff').html('<span class="ico-done"></span>');
$('.wrap').append('<div class="tips-box"><p>感谢您的反馈</p><p>我们将尽快跟进解决您的反馈，完善产品</p><span class="btn-red btn-competed" data-href="/helpcenter/" style="cursor: pointer;">完成</span></div>');
$(".ask-wrap").remove();
break;
case 2:
$('.ui-alert-tips').addClass("hide");
alertTip(6);
break;
}
},
error: function(xhr, type){
$('.ui-alert-tips').addClass("hide");
alertTip(8);
}
});
}
});
//图片删除处理
$(document).on('click', '.deleteimg', function(){
$(this).parent().remove();
var imageNUm = $('.itm-img').length;
if(document.getElementById("fileSelect")){
}else{
if( imageNUm < 3){
if( window.EsApp ){
$(".ask-add-wrap").append('<span class="ask-add" id="fileSelect"><input type="file" id="fileElem" name="submitfile1" onchange="handleFiles(this.files)" style="cursor: pointer;"></span>');
}else{
$(".ask-add-wrap").append('<p>ffff</p>')
$(".ask-add-wrap").append('<span class="ask-add" id="fileSelect"><input type="file" id="fileElem" name="submitfile1" accept="image/*" onchange="handleFiles(this.files)" style="cursor: pointer;"></span>');
}
}
}
});
$(document).on('click','#fileElem', function(e){
if ( !(window.File && window.FileReader && window.FileList && window.Blob) ){
alertTip(3);
return false;
}
});
function handleFiles(files) {
var file = files[0];
var reader = new FileReader();
reader.onload = function(){
var imageHtml = '';
if(file.size > 2048576){
alertTip(5);
return false;
}
//console.log(image);
imageHtml += '<span class="itm-img"><s class="deleteimg" style="cursor: pointer;"></s><img src="';
imageHtml += reader.result+'" alt="" data-src="';
imageHtml += reader.result+'" class="conPic1">';
imageHtml += '<input type="hidden" class="imagefile" name="imagefilename[]" value="'+reader.result+'"';
imageHtml +='</span>';
$("#fileSelect").before(imageHtml);
}
reader.readAsDataURL(file);
setTimeout(function(){
var imageNUm = $('.itm-img').length;
if(imageNUm+1 > 3){
$("#fileSelect").remove();
return false;
}
},100);
}
function alertTip(type){
if(type == 1){
$('.ui-alert-tips').html('<p>只允许上传三张图片</p>');
}else if(type == 2){
$('.ui-alert-tips').html('<p>请输入反馈意见内容</p>');
}else if(type == 3){
$('.ui-alert-tips').html('<p>不支持图片上传</p>');
}else if(type == 4){
$('.ui-alert-tips').html('<p>意见正在提交中...</p>');
}else if(type == 5){
$('.ui-alert-tips').html('<p>图片太大请截图</p><p>允许图片最大为2M</p>');
}else if(type == 6){
$('.ui-alert-tips').html('<p>每天只能上传十次意见反馈</p>');
}else if(type == 7){
$('.ui-alert-tips').html('<p>意见提交失败...</p><p>请退出重新登录再次尝试</p>');
//location.href = loginUrl;
//return false;
}else if(type == 8){
$('.ui-alert-tips').html('<p>服务器出错，稍后再试</p>');
}
if(type == 4){
$('.ui-alert-tips').addClass("fadeOut").removeClass("hide");
setTimeout(function(){$('.ui-alert-tips').removeClass("fadeOut").addClass("hide")},10000);
}else{
$('.ui-alert-tips').addClass("fadeOut").removeClass("hide");
setTimeout(function(){$('.ui-alert-tips').removeClass("fadeOut").addClass("hide")},1000);
}
}
//获取cookie值
function getCookie(name, value, expires) {
if (typeof value != 'undefined') {
var expires = !value ? -1 : expires;
if (typeof expires == 'number') {
var date = new Date();
date.setTime(date.getTime() + (expires * 60 * 1000));
expires = '; expires=' + date.toUTCString();
} else {
expires = '';
}
var _domain = location.host.indexOf('.500.com') != -1 ? '500.com' : '500boss.com';
document.cookie = [name, '=', encodeURIComponent(value), expires, '; path=/', '; domain='+_domain].join('');
} else {
if (m = new RegExp("(^|)" + name + "=([^;]*)(;|$)", "gi").exec(document.cookie)) {
return decodeURIComponent(m[2]);
}
return null;
}
}
//判断登陆
function isLogin() {
var user = getCookie('ck_user');
if (window.EsApp) {
if (!appObj.isLogin) {
EsApp.invoke('login');
return false;
}
} else {
if (!user || (typeof arguments[0] != 'undefined' && arguments[0])) {
location.href = loginUrl;
return false;
}
}
return true;
}
$(document).ready(function(){
//非app添加属性区别
if( !window.EsApp ){
$("#fileElem").attr('accept', 'image/*')
}else{
//安卓app去除上传图片按钮
var platform = getCookie('platform');
if( platform == 1 ){
$(".ask-add-wrap").remove();
}
}
});
//顶部随机显示产品经理照片
$('.bg-staff').addClass('bg-staff' + (Math.floor(Math.random()*5)+1));
</script>
<script type="text/javascript">
var _hmt = _hmt || [];
(function (load) {
"complete" === document.readyState ? load() : window.addEventListener('load', load);
})(function () {
var s = document.createElement("script");
s.async = true;
s.src = "http://www.500cache.com/mobile/touch/js/log.min.js?v=20150324";
document.head.appendChild(s);
var bp = document.createElement('script');
bp.src = '//push.zhanzhang.baidu.com/push.js';
var s = document.getElementsByTagName("script")[0];
s.parentNode.insertBefore(bp, s);
});
</script>
<!-- <script type="text/javascript" src="http://wx.500.com/port/yindaoapi/widget.js"></script> -->
<script type="text/javascript" src="http://tccache.500.com/public/js/hjk.min.js"></script>
</body>
</html>