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ReleaseNotes.txt
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Freshchat iOS SDK - Powered by Freshdesk
Documentation : https://support.freshchat.com
Support Email : support@freshchat.com
Version : 5.4.4
Ver 5.4.4
__________________________
- Bug fixes & improvements.
Ver 5.4.3
__________________________
Feature :
- This version lets you receive star rate feedback from users during bot interactions.
Ver 5.4.2
__________________________
Bug fix :
- Fix CFBundleSupportedPlatforms issue while submitting app to store.
Ver 5.4.1
__________________________
Bug fix :
- Minor bug fixes and improvements.
Ver 5.4.0
__________________________
Feature :
- Support for concurrent conversation for a topic.
Bug Fix :
- Support for image in bot flow messages.
Ver 5.3.4
__________________________
Enhancement :
- Changes to support Push notifications with P8 certification.
Ver 5.3.3
__________________________
Improvement :
- Minor UI changes and improvements to accomodate for ios devices and versions.
Bug Fixes :
- Fix for Quick Action Pre-defined buttons.
- Fix impacting CSAT users for RTL users.
Ver 5.3.2
__________________________
Enhancement :
- This version lets you receive feedback (opinion polls & comments) from users during bot interactions.
Ver 5.3.1
__________________________
Bug fix :
- Better handling of HTML content in messages.
- Allow encoded strings with quick actions and replies in messages.
Ver 5.3.0
__________________________
Feature :
- Bot will now be able to validate text in Mobile number, Email-ID and Number input types from customer in the conversation.
- Customer can upload file for bot flows and attachment option.
Ver 5.2.3
__________________________
Enhancement :
- Rebranding changes for SDK.
Bug Fix :
- Add TOKEN_NOT_PROCESSED state for JWT auth users.
Ver 5.2.2
__________________________
Bug fixes :
- Display timestamp value for bot messages.
- Support for <li>,<ol> and <ul> html tags in messages.
- Update custom response expectation message with locale change.
- Other minor bug fixes.
Ver 5.2.1
__________________________
Bug fix :
- CFBundleExecutable error while uploading to AppStore.
Ver 5.2.0
__________________________
Feature :
- Support for read-only and single select carousel in bots flow.
- Support for quick options in bot flow.
Bug fix :
- Display missing suggested article(s) in initial bot flow.
Ver 5.1.0
__________________________
Enhancement :
- New device models added to track user devices.
Bug Fix :
- Theme fix for CSAT prompt.
Ver 5.0.9
__________________________
Bug Fix :
- Incorrect display of messages in a botflow.
Ver 5.0.8
__________________________
Bug Fix :
- Package update for SPM.
Ver 5.0.7
__________________________
Enhancement :
- Support for Dynamic Library.
Ver 5.0.6
__________________________
Bug Fix :
- Quick replies support only for last message in a conversation.
- Fix for crash while opening a chat when translation enabled.
Ver 5.0.5
__________________________
Bug Fix :
- Unread count overlap for topic list.
- Black navigation bar appearance on navigating via push notification.
- Rare invalid domain prompt during sdk initialization.
Ver 5.0.4
__________________________
Bug Fix :
- Fix FAQ article title override in search flow.
- Minor bug fixes.
Ver 5.0.3
__________________________
Enhancement :
- Optimise user create flow.
Bug Fix :
- Fix rare crash for empty topic name.
Ver 5.0.2
__________________________
Enhancements :
- Display complete name for messages created using API.
- Resouces path update and minor changes for other framework bundle.
Fix
- FAQ contactUs tags filter.
Ver 5.0.1
__________________________
Bug fix :
- Fix CFBundleSupportedPlatforms issue while submitting app to store.
Ver 5.0.0
__________________________
Enhancement :
- Support for Bots created using bots builder.
Bug fixes :
- Fix to solve "Oops, no messages here!" message.
- Minor bug fixes.
Ver 4.3.0
__________________________
Bug Fixes :
- Stability fixes for iOS 15 support.
- A minor bug fix in article rating.
- A fix to honour FAQ category icons in all accounts.
Ver 4.2.0
__________________________
Enhancement :
- Performance improvements.
Bug Fix :
- Minor Bug Fixes.
Ver 4.1.8
__________________________
Bug Fix :
- Minor Bug Fixes.
Ver 4.1.7
__________________________
Bug Fix :
- Minor Bug Fixes.
Ver 4.1.6
__________________________
Bug Fix :
- Minor Bug Fixes.
Ver 4.1.5
__________________________
Bug Fix:
- UI bug fix in JWT accounts.
Ver 4.1.4
__________________________
Bug fix :
- CSAT UI Bug fix.
Ver 4.1.3
__________________________
Enhancement :
- Performance improvements.
Ver 4.1.2
__________________________
Bug Fix:
- Fix for FAQs content visibility.
Ver 4.1.1
__________________________
Enhancement:
- Improved polling mechanism.
Bug Fix :
- Bug fixes in JWT accounts.
Ver 4.1.0
__________________________
Feature :
- Omni Kbase support for bundled accounts.
Ver 4.0.1
__________________________
Bug Fix:
Minor Bug fixes.
Ver 4.0.0
__________________________
Enhancements :
- Support for live translation of messages.
- Pre-populate caption text while attaching images.
Ver 3.7.8
__________________________
Enhancements :
- Added extra space around send button in chat.
- Support sub locale of languages.
Bug Fix:
- Thread related crashes.
Ver 3.7.7
__________________________
Enhancement :
- Proactive warning for incorrect app domain.
Bug Fix :
- Better handling of system font for HTML messages.
Ver 3.7.6
__________________________
Enhancement :
- Removed extra padding for images in message.
Ver 3.7.5
__________________________
Bug Fixes:
- Better handling of "&" in messages.
Ver 3.7.4
__________________________
Enhancements :
- Coredata improvements.
- FAQ refresh optimisation.
Bug Fixes :
- Minor bug fixes.
Ver 3.7.3
__________________________
Enhancement:
- Minor improvements on message loading.
Bug Fixes:
- Fixed FAQ not helpful bug.
- Fixed attaching HEIC/TIFF images.
Ver 3.7.2
__________________________
Bug fix :
- UI Bugs fixes
Ver 3.7.1
__________________________
Enhancement :
- Support for multiline placeholder text in feedback view
Ver 3.7.0
__________________________
Feature :
- Support to book meetings
Enhancement:
- Optimisation for iOS 13
Bug fix :
- Minor bug fixes
Ver 3.6.2
__________________________
Enhancement:
- Removed deprecated UIAlertViews.
Ver 3.6.1
__________________________
Enhancements:
- Allow Navigation Bar customisation overriding UIAppearance settings.
- Display only Team member's first name.
Bug fixes :
- Fixed Attachment issues in iOS13.
- Fixed Read Receipts bug.
Ver 3.6.0
__________________________
Feature :
- Support for messages with Carousel options.
Ver 3.5.0
__________________________
Feature :
- Support multi choice question with Picker list.
Ver 3.4.0
__________________________
Feature :
- GIF image support in messages.
Ver 3.3.3
__________________________
Enhancements :
- Added Nullability check to API's.
Bug fixes :
- Rendering custom font in Article.
- Statusbar being overlapped by inapp notification from iOS 13+ devices.
Ver 3.3.2
__________________________
Bug fix :
- Fixed Text alignments in Messages.
Ver 3.3.1
__________________________
Bug Fix :
Optimize user updates.
Ver 3.3.0
__________________________
Enhancement :
- Performance improvements.
Ver 3.2.2
__________________________
Bug fix :
- Coredata improvements.
Ver 3.2.1
__________________________
Bug Fix :
- Fixed handling non-string type properties in user events
Ver 3.2.0
__________________________
Enhancement:
- Introducing changes in MUV calculation to take care of cases where customer's SDK implementation is not optimised. This would bring down the unique visitors count.
Ver 3.1.0
__________________________
Feature :
- Add user events from your app to Freshchat Timeline to give your agents context on user's journey and problems.
Enhancement :
- New device models added to track user devices.
Ver 2.9.0
__________________________
Enhancement :
- Support for filtered FAQ search.
Ver 2.8.1
__________________________
Fix :
- iOS 13 Dark Mode UI Fixes.
Ver 2.8.0
__________________________
Feature :
Support for showing proactive reply suggestions.
Bug Fix :
Push notification token fix for apps built via Xcode 11.
Ver 2.7.2
__________________________
Fixes :
- iOS 13 UI fixes and enhancements.
- Fix App Store warning for deprecated UIWebView.
Ver 2.7.1
__________________________
Enhancements :
- Added option to set image for close button.
- Custom theme retention across user sessions if not initialised.
Bug Fixes :
- Fixed background scrolling in message list screen.
- UI improvements for newer devices.
Ver 2.7.0
__________________________
Enhancements :
- Added new user events.
- Events are richer with metdata.
Breaking change :
- Action name for user events change from `FRESHCHAT_ACTION_USER_ACTIONS` to `FRESHCHAT_EVENTS`.
- Change in format of the event object (the key for the information is now `event` instead of `action`).
Ver 2.6.2
__________________________
Bug fix :
- Fix Away Messages not being displayed due to an incompatibility in version 2.6.0 and 2.6.1
Ver 2.6.1
__________________________
Enhancements :
- Once the article is updated, users will again see the voting option.
- Now users will be able to message you from the downvoted article screen, even if they leave and come back again.
Ver 2.6.0
__________________________
Feature :
- Hide resolved messages for conversation with defined interval.
Bug fixes :
- Dismiss CSAT if expired.
- Correct alignment of text bar for keyboard with text prediction.
Ver 2.5.2
__________________________
Fix file access permission for background access to database.
Ver 2.5.1
__________________________
Enhancement :
- Improvements in keychain store.
Ver 2.5.0
__________________________
Enhancement :
- Improvements in keychain store.
Ver 2.4.4
__________________________
Bug Fix :
- Improved user experience during API failures.
Ver 2.4.3
__________________________
Enhancement :
- Improvements in logic to load new messages for conversations
Ver 2.4.2
__________________________
Restore ID event triggered only when there is change in restore ID and external ID.
Ver 2.4.1
__________________________
Bug Fix:
- Custom localised strings being cleared on resetUser
Ver 2.4.0
__________________________
Enhancement :
- Add FAQ options flag showContactUsOnFaqNotHelpful for showing ContactUs in article detail view
Changes:
- When `showContactUsOnAppBar` is true, contact us button will be shown in app bar only
Fix :
- Invalid image asset reference
Ver 2.3.0
__________________________
Enhancement
- Graceful handling of unsupported messages
Ver 2.2.0
__________________________
Enhancements:
- Ability to configure custom response expectations and away message for channels.
- Config to hide response time.
Fix:
- Fix stale cache of response time.
Ver 2.1.0
__________________________
Enhancement
- Ability to mask sensitive data present in user message
Ver 2.0.0
__________________________
Enhancements
- Ability to intercept all external links
- Securely identify and restore users using Id Tokens (JWT)
- Ability to intercept Freshchat notification
- Ability to listen to Freshchat events like message sent, message received, etc.
Ver 1.5.6
__________________________
Enhancement:
- Ability to hide historical response time.
Change:
- Updated FAQ helpful prompt string to “Was this FAQ helpful?”.
Ver 1.5.5
__________________________
Fixes build issue with Xcode 10.
Ver 1.5.4
__________________________
Theme fixes and UI enhancements for chat resolution prompt
Ver 1.5.3
__________________________
Fix: Fallback to default theme if custom theme is missing
UI optimisation for newer devices
Ver 1.5.2
__________________________
Display brand's name or default text (Support) as name when TeamMemberInfoVisible is false
Ver 1.5.1
__________________________
Agent avatar behaviour change - specific order of fallback (agent avatar, then custom static icon, then app icon)
iPhoneX image preview changes
Ver 1.5.0
__________________________
Support for auto expiring Customer Satisfaction Surveys
Add support for overriding CSAT survey's question
Action name for unread count API changed to FRESHCHAT_UNREAD_MESSAGE_COUNT_CHANGED
Ver 1.4.6
__________________________
Fix theme color for message text
Make push prompt configurable
Ver 1.4.5
__________________________
Fix marketing campaign notification
Ver 1.4.4
__________________________
Display files sent by user from other platforms
Ver 1.4.3
__________________________
Fix for duplicate first message
Ver 1.4.2
__________________________
Support for locale changes at runtime
Fix channel icon in in-app notification
Fix theme issue with back button when closing gallery
Ver 1.4.1
__________________________
Fix regression with user updates
Ver 1.4.0
__________________________
Graceful handling of deleted users and accounts
Ver 1.3.3
__________________________
Bug Fixes
Ver 1.3.2
__________________________
Support for historical response time if current response time is not available
Enhancements and bug fixes
Ver 1.3.1
__________________________
-Team Member info now controlled by a unified flag (teamMemberInfoVisible)
-Message cell rendering fixes for orientation changes
-Miscellaneous fixes
Ver 1.3.0
__________________________
SDK header file name updated to FreshchatSDK.h for naming consistency.
Better rendering support for RTL content.
Ver 1.2.5
__________________________
Fixes for Swift project crashes and misc fixes.
Ver 1.2.4
__________________________
Remove unused microphone permission
Ver 1.2.3
__________________________
UI improvements for iPhoneX devices.
Minor bugs fixes.
Ver 1.2.2
__________________________
Fixes for on-demand init when showing conversations with tags.
Fixes for text alignment in message bubble.
Ver 1.2.1
__________________________
Update refresh intervals
Ver 1.2.0
__________________________
User restore functionality
Minor bug fixes and improvements
Ver 1.1.1
__________________________
Minor UI fixes
Ver 1.1.0
__________________________
- Changes for SDK Theming.
- Added Send message api.
- Minor bug fixes
Ver 1.0.2
__________________________
Fix for potential issues when migrating from Hotline.
Ver 1.0.1
__________________________
Minor bug fixes
Ver 1.0.0
__________________________
"Modern messaging software that your sales and customer engagement teams will love"
Features :
- Offline FAQs.
- Message Channels.
- Campaign Messages.
- Customer Satisfaction Survey for Channels.