High occurrences of "Transporter transfer failed." #125

SidiBecker · 2022-10-19T17:08:38Z

Troubleshooting

I've searched discuss.bitrise.io for possible solutions.
Which version of the step is effected? 2.21
Is the issue reproducible with the latest version? YES
Does the issue happen sporadically, or every time? SPORADIC
Is the issue reproducible locally by following our local debug guide? NOT APPLICABLE

Issue description

Periodically the error occurs: Transporter transfer failed. / Exception occurred: issuerId is required..
On average, 1 in 10 builds this error occurs, but sometimes the error occurs a few times in a row before it works.

Bitrise info

Build URL: https://app.bitrise.io/build/e9980366-c0ae-4ecc-ab81-f75c8f3ceb30
Bitrise Support enabled: YES
Log:

INFO[14:15:48]  * [OK] Step dependency (go) installed, available.

Config:

IpaPath: /Users/vagrant/deploy/Cliente.ipa
PkgPath:
BitriseConnection: off
ItunesConnectUser:
Password:
AppPassword:
APIKeyPath: *****
APIIssuer: 69a6de82--47e3-********
AppID:
BundleID: [BundleID]
SubmitForReview: no
SkipMetadata: yes
SkipScreenshots: yes
SkipAppVersionUpdate: yes
TeamID: [team id]
TeamName:
Platform: ios
Options:
GemfilePath: ./Gemfile
FastlaneVersion: latest-stable
ITMSParameters:
VerboseLog: true
BuildURL: https://app.bitrise.io/build/e9980366-c0ae-4ecc-ab81-f75c8f3ceb30
BuildAPIToken: *****

Inputs with API key authentication found

Setup

fastlane version defined: latest-stable, installing...

$ gem "install" "fastlane" "--no-document"

$ rbenv "rehash"

$ fastlane "-v"

fastlane installation at path:

/Users/vagrant/.rbenv/versions/2.6.9/lib/ruby/gems/2.6.0/gems/fastlane-2.210.1/bin/fastlane


fastlane 2.210.1

Setup took 6.437116 seconds to complete

Deploy

$ fastlane "deliver" "--api_key_path" "/var/folders/11/nh0v1jld7zd7b9zqm1774gtm0000gn/T/apiKey1842777621/api_key.json" "--precheck_include_in_app_purchases" "false" "--app_identifier" "" "--team_id" "teamid" "--ipa" "/var/folders/11/nh0v1jld7zd7b9zqm1774gtm0000gn/T/ipaOrPkg2536522255/tmp.ipa" "--skip_screenshots" "--skip_metadata" "--skip_app_version_update" "--force" "--platform" "ios"

[14:15:59]: Get started using a Gemfile for fastlane https://docs.fastlane.tools/getting-started/ios/setup/#use-a-gemfile

[14:16:00]: Creating authorization token for App Store Connect API

+--------------------------------------+--------------------------------------------------------------------------------+

|                                                deliver 2.210.1 Summary                                                |

+--------------------------------------+--------------------------------------------------------------------------------+

| api_key_path                         | /var/folders/11/nh0v1jld7zd7b9zqm1774gtm0000gn/T/apiKey1842777621/api_key.json |

| precheck_include_in_app_purchases    | false                                                                          |

| app_identifier                       | app                                              |

| team_id                              | teamid|

| ipa                                  | /var/folders/11/nh0v1jld7zd7b9zqm1774gtm0000gn/T/ipaOrPkg2536522255/tmp.ipa    |

| skip_screenshots                     | true                                                                           |

| skip_metadata                        | true                                                                           |

| skip_app_version_update              | true                                                                           |

| force                                | true                                                                           |

| platform                             | ios                                                                            |

| screenshots_path                     | ./screenshots                                                                  |

| metadata_path                        | ./metadata                                                                     |

| app_version                          | 1.361                                                                          |

| edit_live                            | false                                                                          |

| use_live_version                     | false                                                                          |

| skip_binary_upload                   | false                                                                          |

| overwrite_screenshots                | false                                                                          |

| sync_screenshots                     | false                                                                          |

| submit_for_review                    | false                                                                          |

| verify_only                          | false                                                                          |

| reject_if_possible                   | false                                                                          |

| phased_release                       | false                                                                          |

| reset_ratings                        | false                                                                          |

| run_precheck_before_submit           | true                                                                           |

| precheck_default_rule_level          | warn                                                                           |

| ignore_language_directory_validation | false                                                                          |

+--------------------------------------+--------------------------------------------------------------------------------+

[14:16:02]: Uploading binary to App Store Connect

[14:16:03]: Going to upload updated app to App Store Connect

[14:16:03]: This might take a few minutes. Please don't interrupt the script.

[14:16:26]: Transporter transfer failed.

[14:16:26]:

[14:16:26]: There was a general exception while executing

An exception has occurred: issuerId is required

[14:16:26]: [iTMSTransporter] 	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

[14:16:26]: [iTMSTransporter] 	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

[14:16:26]: [iTMSTransporter] 	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

[14:16:26]: [iTMSTransporter] 	at java.base/java.lang.reflect.Method.invoke(Unknown Source)

[14:16:26]: [iTMSTransporter] 	at com.apple.transporter.bootstrap.BootstrapperPhase1.bootstrap(BootstrapperPhase1.java:107)

[14:16:26]: [iTMSTransporter] 	at com.apple.transporter.bootstrap.BootstrapperPhase1.bootstrap(BootstrapperPhase1.java:78)

[14:16:26]: [iTMSTransporter] 	at com.apple.transporter.launcher.Launcher.launchBootstrapper(Launcher.java:37)

[14:16:26]: [iTMSTransporter] 	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

[14:16:26]: [iTMSTransporter] 	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

[14:16:26]: [iTMSTransporter] 	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

[14:16:26]: [iTMSTransporter] 	at java.base/java.lang.reflect.Method.invoke(Unknown Source)

[14:16:26]: [iTMSTransporter] 	at com.apple.transporter.launcher.Application.start(Application.java:450)

[14:16:26]: [iTMSTransporter] 	at com.apple.transporter.launcher.Application.main(Application.java:947)

[14:16:26]: [iTMSTransporter]

[14:16:26]: [iTMSTransporter] [2022-10-19 14:16:26 GMT] 
 DBG-X: Returning 1

[14:16:26]: iTunes Transporter output above ^

[14:16:26]: There was a general exception while executing

An exception has occurred: issuerId is required

Return status of iTunes Transporter was 1: There was a general exception while executing

\nAn exception has occurred: issuerId is required

The call to the iTMSTransporter completed with a non-zero exit status: 1. This indicates a failure.

Steps to reproduce

To perform archiving, export and deploy, we use API Key, Issuer and Key ID. Our .p8 file is in Code Sigining -> Generic File Storage. We have multi apple account setup.

yml setup:

- xcode-archive@4.7:
        inputs:
        - scheme: "$PROJECT_NAME"
        - configuration: ''
        - team_id: [team id]
        - compile_bitcode: 'no'
        - custom_export_options_plist_content: ''
        - xcodebuild_options: ''
        - force_provisioning_profile_specifier: ''
        - export_method: app-store
        - verbose_log: 'yes'
        - export_all_dsyms: 'no'
        - distribution_method: app-store
        - automatic_code_signing: api-key
        - export_development_team: "$IOS_TEAM_RELEASE"
        - api_key_path: "$URL_P8"
        - api_key_id: "$KEY_ID"
        - api_key_issuer_id: "$ISSUER_ID"
        - project_path: "$BITRISE_SOURCE_DIR/platforms/ios/$PROJECT_NAME.xcworkspace"

   - deploy-to-itunesconnect-deliver@2.21:
        inputs:
        - bundle_id: "$PACKAGE_NAME"
        - skip_app_version_update: 'yes'
        - verbose_log: 'yes'
        - connection: 'off'
        - api_key_path: "$URL_P8"
        - team_id: "$IOS_TEAM_RELEASE"
        - api_issuer: "$ISSUER_ID"

The text was updated successfully, but these errors were encountered:

k-thorat · 2022-10-19T23:06:44Z

We are seeing this as well. Does this #126 fixes the issue?

mateusz1913 · 2022-10-20T11:19:32Z

👋 I also encountered this issue and I can confirm that after pointing to the #126 PR branch, the build was successfully submitted to App Store Connect

_deploy-ios-app-store:
    steps:
    - git::https://github.com/bitrise-steplib/steps-deploy-to-itunesconnect-deliver.git@SWAT-788-itms3-fix:
        inputs:
        - bundle_id: $IOS_BUNDLE_ID

SidiBecker · 2022-10-20T13:49:35Z

I'm successfully submitting apps with changes #126 too.

ludwig-pro · 2022-10-21T15:31:33Z

Same issue for us, I will try the fix #126 monday, thanks @mateusz1913

SidiBecker · 2022-10-24T12:29:32Z

The version 2.21.5 just release.
I'll test it today and close this issue if all works.

lpusok · 2022-10-24T12:29:55Z

Released new version 2.21.5 with fix included.

@k-thorat, @mateusz1913, @SidiBecker, @arnoldc, @siddheshbhasme, @rpadilla6, @lisamartin00, @Cameronese11, @mendozamiche, @LucasClaude, @pretorh and @ludwig-pro: [CTA]
Please remove usages git::https://github.com/bitrise-steplib/steps-deploy-to-itunesconnect-deliver.git@SWAT-788-itms3-fix: of as it the branch will be deleted. Use just deploy-to-itunesconnect-deliver. Thanks.

SidiBecker · 2022-10-24T12:32:32Z

@lpusok Is already available in bitrise? There the last version still is 2.21.4

lpusok · 2022-10-24T12:56:54Z

@SidiBecker not yet, should be available shortly. Used a manual trigger as the automation did not finish.

SidiBecker · 2022-10-24T13:25:49Z

Available now.

ludwig-pro · 2022-10-24T16:16:02Z

I'm testing this now thanks

ludwig-pro · 2022-10-24T16:28:12Z

don't work for us :/

Deploy
Failed to read Xcode version: %!w(*errors.errorString=&{failed to parse xcodebuild version output (objc[24255]: Class AppleTypeCRetimerRestoreInfoHelper is implemented in both /usr/lib/libauthinstall.dylib (0x1e6aa3620) and /Library/Apple/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevice (0x1054d8598). One of the two will be used. Which one is undefined.
objc[24255]: Class AppleTypeCRetimerFirmwareAggregateRequestCreator is implemented in both /usr/lib/libauthinstall.dylib (0x1e6aa3670) and /Library/Apple/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevice (0x1054d85e8). One of the two will be used. Which one is undefined.
objc[24255]: Class AppleTypeCRetimerFirmwareRequestCreator is implemented in both /usr/lib/libauthinstall.dylib (0x1e6aa36c0) and /Library/Apple/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevice (0x1054d8638). One of the two will be used. Which one is undefined.
objc[24255]: Class ATCRTRestoreInfoFTABFile is implemented in both /usr/lib/libauthinstall.dylib (0x1e6aa3710) and /Library/Apple/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevice (0x1054d8688). One of the two will be used. Which one is undefined.
objc[24255]: Class AppleTypeCRetimerFirmwareCopier is implemented in both /usr/lib/libauthinstall.dylib (0x1e6aa3760) and /Library/Apple/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevice (0x1054d86d8). One of the two will be used. Which one is undefined.
objc[24255]: Class ATCRTRestoreInfoFTABSubfile is implemented in both /usr/lib/libauthinstall.dylib (0x1e6aa37b0) and /Library/Apple/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevice (0x1054d8728). One of the two will be used. Which one is undefined.
Xcode 13.0
Build version 13A233)})
|                                                                              |
+---+---------------------------------------------------------------+----------+
| x | deploy-to-itunesconnect-deliver@2 (exit code: 1)              | 7.58 sec |
+---+---------------------------------------------------------------+----------+
| Issue tracker: ...trise-steplib/steps-deploy-to-itunesconnect-deliver/issues |
| Source: .../github.com/bitrise-steplib/steps-deploy-to-itunesconnect-deliver |
+---+---------------------------------------------------------------+----------+

ludwig-pro · 2022-10-24T16:37:21Z

SidiBecker · 2022-10-24T16:44:15Z

@ludwig-pro Archive on 4.7.0 and last version deploy works fine for me. The 4.6.0 version has some updates of authentication and signing. Could you try updating the archive step?

arnoldc · 2022-10-25T03:32:05Z

can confirm its working also in my end using
Xcode Archive (4.7) + App Store Connect with Deliver (2.21.5)
thank you

lpusok · 2022-10-25T07:44:22Z

@ludwig-pro can you share a build URL please? I suspect an old dependency is causing this, creating a new release now.

ludwig-pro · 2022-10-25T08:06:47Z

@lpusok https://app.bitrise.io/build/4a7f15cb-bdfe-448e-894f-38bb84b81269

thanks for the support
I will also upgrade Xcode archive 4.7

ludwig-pro · 2022-10-25T08:25:03Z

also failed :/

same error

Deploy
Failed to read Xcode version: %!w(*errors.errorString=&{failed to parse xcodebuild version output (objc[22963]: Class AppleTypeCRetimerRestoreInfoHelper is implemented in both /usr/lib/libauthinstall.dylib (0x219147620) and /Library/Apple/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevice (0x108940598). One of the two will be used. Which one is undefined.
objc[22963]: Class AppleTypeCRetimerFirmwareAggregateRequestCreator is implemented in both /usr/lib/libauthinstall.dylib (0x219147670) and /Library/Apple/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevice (0x1089405e8). One of the two will be used. Which one is undefined.
objc[22963]: Class AppleTypeCRetimerFirmwareRequestCreator is implemented in both /usr/lib/libauthinstall.dylib (0x2191476c0) and /Library/Apple/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevice (0x108940638). One of the two will be used. Which one is undefined.
objc[22963]: Class ATCRTRestoreInfoFTABFile is implemented in both /usr/lib/libauthinstall.dylib (0x219147710) and /Library/Apple/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevice (0x108940688). One of the two will be used. Which one is undefined.
objc[22963]: Class AppleTypeCRetimerFirmwareCopier is implemented in both /usr/lib/libauthinstall.dylib (0x219147760) and /Library/Apple/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevice (0x1089406d8). One of the two will be used. Which one is undefined.
objc[22963]: Class ATCRTRestoreInfoFTABSubfile is implemented in both /usr/lib/libauthinstall.dylib (0x2191477b0) and /Library/Apple/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevice (0x108940728). One of the two will be used. Which one is undefined.
Xcode 13.0
Build version 13A233)})
|                                                                              |
+---+---------------------------------------------------------------+----------+
| x | deploy-to-itunesconnect-deliver@2 (exit code: 1)              | 7.61 sec |
+---+---------------------------------------------------------------+----------+
| Issue tracker: ...trise-steplib/steps-deploy-to-itunesconnect-deliver/issues |
| Source: .../github.com/bitrise-steplib/steps-deploy-to-itunesconnect-deliver |
+---+---------------------------------------------------------------+----------+

ludwig-pro · 2022-10-25T08:29:37Z

I retry the build with App Store Connect with Deliver 2.21.6

ludwig-pro · 2022-10-25T09:00:15Z

Fixed with App Store Connect with Deliver 2.21.6 🚀

thanks @lpusok

SidiBecker · 2022-10-25T11:17:54Z

Closing this issue. Thank you all 🚀

SidiBecker closed this as completed Oct 25, 2022

bitrise-steplib locked and limited conversation to collaborators Oct 26, 2022

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High occurrences of "Transporter transfer failed." #125

High occurrences of "Transporter transfer failed." #125

SidiBecker commented Oct 19, 2022

k-thorat commented Oct 19, 2022

mateusz1913 commented Oct 20, 2022

SidiBecker commented Oct 20, 2022 •

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SidiBecker commented Oct 25, 2022

High occurrences of "Transporter transfer failed." #125

High occurrences of "Transporter transfer failed." #125

Comments

SidiBecker commented Oct 19, 2022

Troubleshooting

Issue description

Bitrise info

Steps to reproduce

k-thorat commented Oct 19, 2022

mateusz1913 commented Oct 20, 2022

SidiBecker commented Oct 20, 2022 • edited Loading

ludwig-pro commented Oct 21, 2022

SidiBecker commented Oct 24, 2022

lpusok commented Oct 24, 2022

SidiBecker commented Oct 24, 2022

lpusok commented Oct 24, 2022

SidiBecker commented Oct 24, 2022

ludwig-pro commented Oct 24, 2022

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