Tabs hang indefinitely when opening Twitter emojis #3809
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Closing. QA can't reproduce. Can you try with a newer version, we're on 61.52? |
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The issue is reproducible on my machine - the bug manifests every time I attempt to click on the Twitter Emoji button. I'll open a new bug if this persists on a new version, as and when the upgrade is available. I'm using the Ubuntu snap package, which is 0.59.35. |
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I am able to reproduce this since more than a months time. I am regularly performing updates, but still not helping. I have even formatted my Ubuntu 16.04 LTS and installed Ubuntu 18.04 LTS. But the problem still exists. I wonder what went wrong with twitter emojis. This was not happening before. I am facing this problem only on Ubuntu. Everything is working well on Windows 10 laptop. Please reopen this issue (verify on Ubuntu and not on Windows) and help in getting it fixed. My Brave version on Ubuntu 18.04LTS is:
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Thanks for confirming the bug @kamleshrao, and on updated versions. This is a strange one. I'm running Kubuntu 18.04.02 LTS. Which version are you on now? Are you using the snap package, or do you install by other methods? The issue manifests 100% of the time on my system and results in being unable to close the frozen tab. If that's the only tab open, I need to force close the browser (i.e. kill the process) as the entire window becomes completely unresponsive. |
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@Aninstance I get exact same behavior what you mentioned. I use the trick of "Ctrl+T" which opens a new tab and then I close the frozen tab. I used the official Brave documentation to install it on my Ubuntu 18.04 LTS. Below are the commands: And, here is my Unix version details: I also confirm that this issue does not appear on Windows 10 OS. Hope someone from Brave support reopens this issue and gives fix. CC @rebron |
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I am still facing this problem @rebron - Can you please reopen this and look into this issue. Hope this issue, does not reduce the number of Brave users. Please do the needful. |
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Re-opening as we're getting a few reports of this issue still occurring, specifically Linux. Community reports: |
kjozwiak
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Thanks for reopening the issue. Will be happy to review it or share more details, if you need any. |
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I just tried this on my Ubuntu installation and there is no tab hang. Running the current release version (0.61.52) Is the browser language set different? |
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@srirambv I just upgrade my Ubuntu 18.04 LTS and tested, but the issue persists. In my case, language is set to UK English. Developer console shows a lot (literally hundreds) of simultaneous pending network requests - stalled at 1.30s - for the emoji png files. E.g.:
I'm wondering if this could be triggering some kind of abuse mitigation? As an aside, I'm assuming the User-Agent is identified like as part of counter fingerprinting measures. |
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@srirambv Did you try logging in to Twitter website and selecting a emoji while composting a tweet? |
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@kamleshrao Yes. that's exactly what I did @Aninstance ok was able to reproduce it this time. I see the tab just freezes up and is useless. However I am able to use the browser by opening new tabs but still can't close the browser via close button. I see these error show up when i try to add an emoji in tweet window |
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Reproducible on |
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I updated my packages few minutes back and now got the Brave Version updated to below one: I am glad that Emojis are working well for me now on Ubuntu 18.04 LTS. Can someone confirm if there was a fix rolled out today? Will be happy to know what was the fix! @Aninstance can you verify from our side too? |
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@kamleshrao I'm glad it's working for you on the new release. I'm running the Snap package, which has yet to be upgraded to the newer version, so unable to confirm immediately. I note, however, that @srirambv reports above that the issue did persist for them on version 0.62.50. |
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@Aninstance OOPS! I closed Brave and reopened it. And now the problem is again back. Emoji's still hanging. I am really unaware how it worked earlier. Tried reopening browser multiple times and problem still exists :-( By the way, I am still using the old version of Twitter Web App. There is a option on my Twitter which says "Sneak a peek at the new Twitter". I have not turned this on yet. Tomorrow, I plan to turn the new Twitter and verify the Emoji issue again. |
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@kamleshrao I don't have the preview option on my Twitter account yet; must be a phased roll-out. Interested to know if that resolves the issue, at least so far as Twitter is concerned; the underlying issue would nevertheless persist. Tabs should not freeze - and refuse to close - in any event, so I'd have thought this would merit a look at error handling, if nothing else. |
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Thanks @srirambv for understanding the feeling of Twitter Web users. Let me know if you need any additional information or help in verification from my Ubuntu environment. @Aninstance I am yet to switch to new Twitter Preview. I remember switching once in 2018 and didn't like it. Later I switched back to original view. |
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I've been fiddling around with config options in brave://flags/ and although I haven't yet found anything permanently mitigates the issue, I did notice a curious pattern that seems to replicate 100% of the time on my system. Thought maybe this might be of help in debugging.
Strangely, it appears that the action of changing a configuration and restarting the browser somehow mitigates the issue, however the bug returns again in any subsequent browser session. Perhaps this is something to do with some kind of caching that's only cleared upon restart of the browser following a config change? Just speculation. I have looked at config options concerning caching of various sorts, but disabling those has no permanent affect on the problem. It does appear to be related to the downloading of the emoji png files (from the pbs.twimg.com domain) - the request stalls when the bug manifests. But, no idea whether the stalling of the request is a cause or symptom. |
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Just FYI - I updated my Brave on Ubuntu to below version, but still having this issue open. |
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I have exactly the same problem.
Runing on Ubuntu 18.04. |
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cc: @simonhong |
rebron
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This is still reproducing in the current release build |
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@srirambv Can you repro this with |
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@simonhong I've just tested running with the So passing |
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@Aninstance Thanks for checking! That's why I can't repro this issue on my local. |
There's an issue with CR74 that @tmancey also ran into with
@rebron we'll need someone who has VMWare or VirtualBox installed. |
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@simonhong doesnt work for me. It still hangs with
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@simonhong doesnt work for me either. It still hangs with --disbale-gpu BTW, I'm scrolling the emojis list before it is fully loaded. |
rebron
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It is not reproducible on my version though. |
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@houruomu We all are facing this issue on Ubuntu/Linux OS. There is no issue on Windows OS. |
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@kamleshrao Sorry I should have searched for the keyword Windows before posting my response. |
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@srirambv Can you check this again with 69.x? Possibly fixed by chromium bump? |
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Seems to have gone away on my systems |
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@rebron seems to be working on release build on Linux. |
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@Aninstance @kamleshrao @jaec can you please try the latest release (should be 0.69.132) and report back? Based on our testing, it should be working (thanks for confirming, @srirambv! 😄) |
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@bsclifton I'm unable to provide useful data here, as I'm running |
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@Aninstance probably a good idea moving over to our official packages [1] rather than using |
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@bsclifton It appears to be resolved now. |
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@jaec great- thanks for confirming! And thanks everybody for your patience 😄 |
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This really took a long time to get it resolved. I tested it on below Ubuntu (64-bit) version and I confirm that Smileys are working fine for me now.
Below is the Brave version:
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Description
Browser tab hangs indefinitely when attempting to add a Twitter emoji to a tweet on the official Twitter.com website, after clicking on the emoji icon (smiley face) on the tweet input field.
Eventually a message appears asking whether the tab should be closed.
The tab's session is not recoverable after clicking aforesaid icon to add an emoji. A force close is required (obviously resulting in loss of the unsent tweet. The text cannot be copied to clipboard prior to closing the tab, as the page is entirely unresponsive and text is unselectable).
Steps to Reproduce
As description.
Actual result:
As description.
Expected result:
The tab not to hang and for the emoji to be added to the tweet.
Reproduces how often:
Every time.
Brave version (brave://version info)
Brave | 0.59.35 Chromium: 72.0.3626.81 (Official Build) (64-bit)
Revision | ac8b982e05014492d1bd7d317628a4f22a97ffa0-refs/branch-heads/3626@{#796}
OS | Linux
Reproducible on current release:
Unknown.
Website problems only:
No.
Unknown.
Additional Information
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