Skills

Coding ⭐ ⭐ ⭐ ⭐

Dev Experience ⭐ ⭐ ⭐ ⭐

Teamwork: ⭐

People Skills: ⭐ ⭐ ⭐ ⭐ ⭐

What you do

Resolve customer issues via email and video conferencing.
Collaborate with Product and Development Teams to build new features and fix bugs.
Work closely with development teams to debug software.
Review code and identify potential bugs.
Create and update documentation based on customer interactions.
Work hard to solve customer problems while delighting them along the way.
Suggest and implement improvements to Support workflows.