Try to print landscape mode. Prints portrait mode instead (Windows)

[jeff922]

• [X ] I agree to follow the Code of Conduct that this project adheres to.
• [X ] I have searched the issue tracker for a feature request that matches the one I want to file, without success.

Describe the bug
Printing with Landscape mode selected still prints in Portrait mode.

To Reproduce
File -> New -> Network > network.lan.xml

File -> Print. Fit to 1 sheet across 1 down, Paper Size = US-Letter 8.5x11" Landscape still prints in Portrait mode. HP Printer.

Changing paper size to/from portrait and landscape in print dialog has not affect on print orientation. Changing paper size from Diagram tab also does not appear to rotate the printout.

Expected behavior
I expect the printed output to be rotated 90 degrees when fitted to one page, so printout takes up full sheet of paper.

• draw.io version
• 14.4.3

Desktop (please complete the following information):
Windows 10 20H2 19042.804

[mararad]

Hi,

if change to Landscape in Preferences section, does it help?
If not, you could try File > Export as > Advanced > PDF and change settings.

Regards,

[jeff922]

The export Advanced PDF is a good workaround. That works for now.

I could not find a Preference section in the draw.io GUI. I this is the Diagram ->Paper Size tab, I tried changing from portrait to landscape there, but I don't see any change

[maps0n]

Hi,
for the record, in draw.io on 15.4.0 running on macOS 11.6 the problem is still present.
@mararad Thank you for the workaround.
regards Herb

[dunxd]

See the same in 15.7.3. In both Macos (Intel) and Windows version of draw.io, the print interface gives Portrait and Landscapes as options. However, the setting does not seem to be passed through to the OS printing interface - select Landscape, and the printout still arrives in portrait.

To Reproduce
Steps to reproduce the behavior:

1. Go to Print
2. Select landscape
3. Click Ok
4. On Mac, click Show details - in the Layout page, Portrait is selected.
   On Windows 10, select a printer and click Preferences. Portrait is selected. This is the case for the printer I have and Microsoft Print to PDF

The selection in draw.io is not getting passed through to the OS printing service.

[m-mohamedin]

A fix for the portrait/landscape option in the system dialog will be added in the next release

[davidjgraph]

Fix in 22.0.2.

[wrldtvlr]

Sorry - upgraded to 22.0.2 and printed a document set to landscape. Still comes out in portrait unless I change the system dialog. Windows 11.

[m-mohamedin]

Sorry - upgraded to 22.0.2 and printed a document set to landscape. Still comes out in portrait unless I change the system dialog. Windows 11.

I believe this is a bug in Electron itself, we set the landscape in the settings and it works on macOS but not on Windows

[fixinproblems]

I am using the 22.1.2 version on Windows 10 Pro.

I am not able to print in landscape mode OR do a print preview.

I tried using the settings on the right under 'Diagram' AND going under 'File > Page Setup' ... neither worked.

Thanks for your work on this, I do love draw.io!

[m-mohamedin]

Is this still an issue in the latest release. I've just tried and it looks OK to me

[wrldtvlr]

I agree - it appears to be working correctly in build 24.5.1.