WSL stopped working - hangs for any distro access

[borjamunozf]

Windows Version

aa

WSL Version

2.2.24

Are you using WSL 1 or WSL 2?

• WSL 2
• WSL 1

Kernel Version

No response

Distro Version

Ubuntu 22.04

Other Software

No response

Repro Steps

Type:

• wsl

or
wsl -d whateverdistro

We have reinstalled Windows Subsystem for Linux & Virtual Machine Platform Feature. Still the same.

Expected Behavior

WSL works again, distro access restored.

Actual Behavior

WSL access Hangs completely.

We have 4 different distros:

• Ubuntu-22.04
• Ubuntu-20.04
• data-distro (alpine)
• wsl-vpnkit

trying access just freezes the terminal. Powershell consumes memory.

Also accesing the distros from \wsl$ behaves wrongly, initially seems to work but then shows

We have rebooted machine, same issue.

Diagnostic Logs

No logs, the Enterprise antivirus blocks the execution.

[github-actions]

Logs are required for review from WSL team

If this a feature request, please reply with '/feature'. If this is a question, reply with '/question'.
Otherwise please attach logs by following the instructions below, your issue will not be reviewed unless they are added. These logs will help us understand what is going on in your machine.

How to collect WSL logs

Download and execute collect-wsl-logs.ps1 in an administrative powershell prompt:

Invoke-WebRequest -UseBasicParsing "https://raw.githubusercontent.com/microsoft/WSL/master/diagnostics/collect-wsl-logs.ps1" -OutFile collect-wsl-logs.ps1
Set-ExecutionPolicy Bypass -Scope Process -Force
.\collect-wsl-logs.ps1

The script will output the path of the log file once done.

If this is a networking issue, please use collect-networking-logs.ps1, following the instructions here

Once completed please upload the output files to this Github issue.

Click here for more info on logging
If you choose to email these logs instead of attaching to the bug, please send them to wsl-gh-logs@microsoft.com with the number of the github issue in the subject, and in the message a link to your comment in the github issue and reply with '/emailed-logs'.

View similar issues

Please view the issues below to see if they solve your problem, and if the issue describes your problem please consider closing this one and thumbs upping the other issue to help us prioritize it!

Open similar issues:

• WSL will not boot/run it just hangs (#10279), similarity score: 0.77
• WSL Hangs (#10434), similarity score: 0.77

Closed similar issues:

• WSL2 won't start/hangs on Windows Insider Beta build 10.0.22623.1250 (#9616), similarity score: 0.80
• All WSL commands hang; restarting machine doesn't fix issue (#11059), similarity score: 0.76
• wsl.exe hang after windows update (#10209), similarity score: 0.76

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[borjamunozf]

Solved:

• The disk for one of the distros ran out of space (only 10Mb left).
• One of the distros mounted this disk from the packed distro.
• We ran wsl --update --pre-release & moved the disk to other with more space, registered back again & it works.