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admin: add FAQ and add deactivate org to org section #22236

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admin: add FAQ and add deactivate org to org section #22236

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d143057
Add FAQ and restructure some docs
sarahsanders-docker Mar 12, 2025
037ecdd
Fix broken link
sarahsanders-docker Mar 12, 2025
c7ec8b0
Fix broken links again
sarahsanders-docker Mar 12, 2025
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2 changes: 1 addition & 1 deletion content/manuals/accounts/deactivate-user-account.md
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Expand Up @@ -5,7 +5,7 @@ description: Learn how to deactivate a Docker user account.
keywords: Docker Hub, delete, deactivate, account, account management
---

You can deactivate an account at any time. This section describes the prerequisites and steps to deactivate a user account. For information on deactivating an organization, see [Deactivating an organization](../admin/deactivate-account.md).
You can deactivate an account at any time. This section describes the prerequisites and steps to deactivate a user account. For information on deactivating an organization, see [Deactivating an organization](../admin/organization/deactivate-account.md).

>[!WARNING]
>
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10 changes: 8 additions & 2 deletions content/manuals/admin/faqs/general-faqs.md
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Expand Up @@ -19,6 +19,12 @@ For more information, see [Docker ID](/accounts/create-account/). If your admini

Developers may have multiple Docker IDs in order to separate their Docker IDs associated with an organization with a Docker Business or Team subscription, and their personal use Docker IDs.

### Can I change my Docker ID?

No. You can't change your Docker ID once it's created. If you need a different Docker ID, you must create a new Docker account with a new Docker ID.

Additionally, you can't reuse a Docker ID in the future if you deactivate your account.

### What if my Docker ID is taken?

All Docker IDs are first-come, first-served except for companies that have a US Trademark on a username. If you have a trademark for your namespace, [Docker Support](https://hub.docker.com/support/contact/) can retrieve the Docker ID for you.
Expand Down Expand Up @@ -73,7 +79,7 @@ A [service account](../../docker-hub/service-accounts.md) is a Docker ID used fo

### Can I delete or deactivate a Docker account for another user?

Only someone with access to the Docker account can deactivate the account. For more details, see [Deactivating an account](../../admin/deactivate-account.md).
Only someone with access to the Docker account can deactivate the account. For more details, see [Deactivating an account](../../admin/organization/deactivate-account.md).

If the user is a member of your organization, you can remove the user from your organization. For more details, see [Remove a member or invitee](../../admin/organization/members.md#remove-a-member-from-a-team).

Expand All @@ -85,4 +91,4 @@ You can manage your account settings anytime when you sign in to your [Docker ac

To add an avatar to your Docker account, create a [Gravatar account](https://gravatar.com/) and create your avatar. Next, add your Gravatar email to your Docker account settings.

Note, that it may take some time for your avatar to update in Docker.
Note, that it may take some time for your avatar to update in Docker.
9 changes: 5 additions & 4 deletions content/manuals/admin/deactivate-account.md → .../admin/organization/deactivate-account.md
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Expand Up @@ -2,13 +2,14 @@
title: Deactivate an organization
description: Learn how to deactivate a Docker organization.
keywords: Docker Hub, delete, deactivate organization, account, organization management
weight: 42
aliases:
- /docker-hub/deactivate-account/
---

{{< summary-bar feature_name="General admin" >}}

You can deactivate an account at any time. This section describes the prerequisites and steps to deactivate an organization account. For information on deactivating a user account, see [Deactivate a user account](../accounts/deactivate-user-account.md).
You can deactivate an account at any time. This section describes the prerequisites and steps to deactivate an organization account. For information on deactivating a user account, see [Deactivate a user account](../../accounts/deactivate-user-account.md).

> [!WARNING]
>
Expand All @@ -21,13 +22,13 @@
- Download any images and tags you want to keep:
`docker pull -a <image>:<tag>`.

- If you have an active Docker subscription, [downgrade it to a free subscription](../subscription/change.md).
- If you have an active Docker subscription, [downgrade it to a free subscription](../../subscription/change.md).

- Remove all other members within the organization.

- Unlink your [Github and Bitbucket accounts](../docker-hub/repos/manage/builds/link-source.md#unlink-a-github-user-account).
- Unlink your [Github and Bitbucket accounts](../../docker-hub/repos/manage/builds/link-source.md#unlink-a-github-user-account).

Check failure on line 29 in content/manuals/admin/organization/deactivate-account.md

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GitHub Actions / vale 

[vale] reported by reviewdog 🐶
[Vale.Terms] Use 'GitHub( Actions)?' instead of 'Github'.

Raw Output:
{"message": "[Vale.Terms] Use 'GitHub( Actions)?' instead of 'Github'.", "location": {"path": "content/manuals/admin/organization/deactivate-account.md", "range": {"start": {"line": 29, "column": 16}}}, "severity": "ERROR"}

- For Business organizations, [remove your SSO connection](../security/for-admins/single-sign-on/manage/#remove-an-organization).
- For Business organizations, [remove your SSO connection](../../security/for-admins/single-sign-on/manage/#remove-an-organization).

## Deactivate

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4 changes: 2 additions & 2 deletions content/manuals/admin/organization/orgs.md
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Expand Up @@ -127,7 +127,7 @@ configure your organization.
- **Settings**: Displays information about your
organization, and you to view and change your repository privacy
settings, configure org permissions such as
[Image Access Management](/manuals/security/for-admins/hardened-desktop/image-access-management.md), configure notification settings, and [deactivate](../deactivate-account.md#deactivate-an-organization) You can also update your organization name and company name that appear on your organization landing page. You must be an owner to access the
[Image Access Management](/manuals/security/for-admins/hardened-desktop/image-access-management.md), configure notification settings, and [deactivate](/manuals/admin/organization/deactivate-account.md#deactivate-an-organization) You can also update your organization name and company name that appear on your organization landing page. You must be an owner to access the
organization's **Settings** page.

- **Billing**: Displays information about your existing
Expand Down Expand Up @@ -158,7 +158,7 @@ configure your organization.

- **Security and access**: Manage security settings. For more information, see [Security](/manuals/security/_index.md).

- **Organization settings**: Update general settings, manage your company settings, or [deactivate your organization](/manuals/admin/deactivate-account.md).
- **Organization settings**: Update general settings, manage your company settings, or [deactivate your organization](/manuals/admin/organization/deactivate-account.md).

{{< /tab >}}
{{< /tabs >}}
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2 changes: 1 addition & 1 deletion layouts/shortcodes/admin-domain-audit.md
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Expand Up @@ -26,5 +26,5 @@ You can invite all the uncaptured users to your organization using the exported
>
> Domain audit may identify accounts of users who are no longer a part of your organization. If you don't want to add a user to your organization and you don't want the user to appear in future domain audits, you must deactivate the account or update the associated email address.
>
> Only someone with access to the Docker account can deactivate the account or update the associated email address. For more details, see [Deactivating an account](/admin/deactivate-account/).
> Only someone with access to the Docker account can deactivate the account or update the associated email address. For more details, see [Deactivating an account](/admin/organization/deactivate-account/).
>