Metrics are not showing

[zatharasilva]

i'm using jira service desk, but metrics not showing.

[mikefrank-ca]

Please provide your logs to help me troubleshoot.

[zatharasilva]

jira-grafana-json-datasource@1.0.0 start /app
node server.js

Server is listening to port 3000

jira-grafana-json-datasource@1.0.0 start /app
node server.js

Server is listening to port 3000
::ffff:172.17.0.1 - - [02/Mar/2020:13:50:55 +0000] "GET / HTTP/1.1" 200 66 "-" "Grafana/6.3.5"

jira-grafana-json-datasource@1.0.0 start /app
node server.js

Server is listening to port 3000
[02/Mar/2020:13:50:55 +0000] "GET / HTTP/1.1" 200 66 "-" "Grafana/6.3.5"

jira-grafana-json-datasource@1.0.0 start /app
node server.js

Server is listening to port 3000
[02/Mar/2020:13:50:55 +0000] "GET / HTTP/1.1" 200 66 "-" "Grafana/6.3.5"
[02/Mar/2020:13:53:39 +0000] "POST /search HTTP/1.1" 200 2 "-" "Grafana/6.3.5"
[02/Mar/2020:13:53:39 +0000] "POST /query HTTP/1.1" 200 19 "-" "Grafana/6.3.5"
[02/Mar/2020:13:53:41 +0000] "POST /search HTTP/1.1" 200 2 "-" "Grafana/6.3.5"

[aholmesaxway]

I'm seeing this too and I notice that the browser inspection on network shows this error a few times so think the request is not going to the connector service at all:

"); } .preloader__text { margin-top: 16px; font-weight: 500; font-size: 14px; font-family: Sans-serif; opacity: 0; animation-name: preloader-fade-in; animation-duration: 0.9s; animation-delay: 1.8s; animation-fill-mode: forwards; } .theme-light .preloader__text { color: #52545c; } .theme-dark .preloader__text { color: #d8d9da; } @Keyframes preloader-fade-in { 0% { opacity: 0; animation-timing-function: cubic-bezier(0, 0, 0.5, 1); } 100% { opacity: 1; } } @Keyframes preloader-bounce { from, to { transform: translateY(0px); animation-timing-function: cubic-bezier(0.3, 0, 0.1, 1); } 50% { transform: translateY(-50px); animation-timing-function: cubic-bezier(0.9, 0, 0.7, 1); } } @Keyframes preloader-squash { 0% { transform: scaleX(1.3) scaleY(0.8); animation-timing-function: cubic-bezier(0.3, 0, 0.1, 1); transform-origin: bottom center; } 15% { transform: scaleX(0.75) scaleY(1.25); animation-timing-function: cubic-bezier(0, 0, 0.7, 0.75); transform-origin: bottom center; } 55% { transform: scaleX(1.05) scaleY(0.95); animation-timing-function: cubic-bezier(0.9, 0, 1, 1); transform-origin: top center; } 95% { transform: scaleX(0.75) scaleY(1.25); animation-timing-function: cubic-bezier(0, 0, 0, 1); transform-origin: bottom center; } 100% { transform: scaleX(1.3) scaleY(0.8); transform-origin: bottom center; animation-timing-function: cubic-bezier(0, 0, 0.7, 1); } } .preloader__text--fail { display: none; } .preloader--done .preloader__bounce, .preloader--done .preloader__logo { animation-name: none; display: none; } .preloader--done .preloader__logo, .preloader--done .preloader__text { display: none; color: #ff5705 !important; font-size: 15px; } .preloader--done .preloader__text--fail { display: block; } [ng:cloak], [ng-cloak], .ng-cloak { display: none !important; }
Loading Grafana
If you're seeing this Grafana has failed to load its application files

1. This could be caused by your reverse proxy settings.

2. If you host grafana under subpath make sure your grafana.ini root_url setting includes subpath

3. If you have a local dev build make sure you build frontend using: yarn start, yarn start:hot, or yarn build

4. Sometimes restarting grafana-server can help

[DrEprom]

I do have the same Problem, that the metrics are not showing. Does anyone have a solution for this issue?